South Street Surgery

83 South Street, Bishops Stortford, Herts, CM23 3AP

Telephone: 01279 465700 - Phone lines open 8am-6.30pm Monday - Friday

We're open

Bishop's Park Health Centre, Lancaster Way, Bishop’s Stortford, Herts. CM23 4DA | Telephone: 01279 465700 - Phone lines open 8am-6.30pm Monday-Friday We're open

Herts and Essex Hospital. Cavell Drive, Haymeads Lane, Bishop's Stortford, Herts, CM23 5JH | Telephone: 01279 465700 - Phone lines open 8am-6.30pm Monday-Friday We're open

Named GP

From 1st April 2015 all practices in England are required under the General Medical Services (GMS) contract to allocate a named accountable GP to all patients, including children.

Prior to the contract change, all patients at South Street Surgery were registered with a partner and had a ‘usual’ GP allocated, on a pro rata basis. This was an administrative exercise to allow for the equitable allocation of test results and letters that come into the practice. For the purposes of this contract change your ‘usual’ GP will become your named accountable GP.

The contract remains ‘practice based’, so overall responsibility for patient care and appointment booking systems have not changed. This is largely a role of oversight, with the requirements being introduced to reassure patients that there is a GP within the practice who is responsible for co-ordinating their care as required.

There is no requirement within the contract for patients to see their named GP and patients are free to see any GP at the practice, as they currently do.

What are the responsibilities of the named accountable GP?

The named accountable GP will take responsibility for the co-ordination of all appropriate services and ensure that they are delivered to each of their patients where required (based on the GP’s clinical judgment) to each of their patients.

The role of the named GP will not:

  • Take on vicarious responsibility for the work of other doctors or health professionals,
  • Take on 24-hour responsibility for the patient, or have to change their working hours,
  • Imply personal availability for GPs throughout the working week,
  • Be the only GP or clinician who will provide care to that patient.

Do I need to take any action?

If you would like to know who your named GP is, please ask when you next attend the surgery.

Please note that whenever a GP leaves or joins the partnership, the health authority reallocates the patient lists. It may be that your named GP will change under such circumstances. We are not able to contact patients individually about such changes, but we will publicise any partnership changes and advise patients wishing to know who their named GP is to ask at the surgery.

Information and guidance taken from the BMA website.

South Street

  • Monday
    08:00am to 05:30pm
  • Tuesday
    08:00am to 05:30pm
  • Wednesday
    08:00am to 05:30pm
  • Thursday
    08:00am to 05:30pm
  • Friday
    08:00am to 05:30pm
  • Saturday
    08:00am to 11:00am
    Prebookable appointments only.
  • Sunday
    CLOSED

Bishop's Park

  • Monday
    08:00am to 01:30pm
    02:00pm to 08:30pm
  • Tuesday
    08:00am to 01:30pm
    02:00pm to 06:30pm
  • Wednesday
    08:00am to 01:30pm
    02:00pm to 06:30pm
  • Thursday
    08:00am to 01:30pm
    02:00pm to 06:30pm
  • Friday
    08:00am to 01:30pm
    02:00pm to 06:30pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED
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