Confidentiality

Certain information regarding your personal details and medical history are held by the Practice. This information is used solely for the purposes of facilitating your healthcare. Records are stored on both paper and computer. We have a legal responsibility under the General Data Protection Regulations (GDPR) 2018 and the Data Protection Action 1998, to keep all this information confidential. Dr Rebecca Hadley is our “Caldicott Guardian” who oversees the security of information.

The Practice uses a computerised record system for recording patient consultations, medication details, past medical history and registration details. Our two surgeries are linked for both telephones and computers. Our doctors, nursing team and other health professionals all use this system as appropriate. All medical records are treated with the strictest confidence.

The practice engages in clinical audit and, from time to time, anonymised non-identifiable patient data will be used to help improve clinical quality.