South Street Surgery

83 South Street, Bishops Stortford, Herts, CM23 3AP

Telephone: 01279 465700 - Phone lines open 8am-6.30pm Monday - Friday

Sorry, we're closed

Bishop's Park Health Centre, Lancaster Way, Bishop’s Stortford, Herts. CM23 4DA | Telephone: 01279 465700 - Phone lines open 8am-6.30pm Monday-Friday Sorry, we're closed

Herts and Essex Hospital. Cavell Drive, Haymeads Lane, Bishop's Stortford, Herts, CM23 5JH | Telephone: 01279 465700 - Phone lines open 8am-6.30pm Monday-Friday Sorry, we're closed

Patient Participation Group

The Patient Participation Group are individuals who meet regularly with the Practice team. The group acts as a communication link between the patients, Practice staff and other regional patient groups to help communicate patient views. Surveys are conducted regularly to help the group to understand patients views and the results from these are published so the Practice can see how to improve over time.

The group holds open meetings frequently and they each focus on specific topics/developments that affect the patients and the Practice.

Patient Participation Group Terms of Reference updated November 2023

Future Meetings

  • 31st January 2024 – Herts and Essex 18.30pm
  • 24th April 2024 – Herts and Essex 18.30pm
  • 31st July 2024 – Herts and Essex 18.30pm – This meeting is cancelled, new date to be confirmed
  • Next meeting and Venue TBC

Aims

A Patient Participation Group has been established for a few years now at South Street Surgery and here are the aims we would like to achieve for our patients:

  • Provide a channel of communication between the patients and South Street Surgery.
  • Provide a means for patients to make a positive contribution to the continuous improvement of services by way of constructive feedback.
  • Help the Practice to promote wider health education.
  • Have an influence on any changes to improve the provision of health services.

How to Contact Us

If you would like to find out more about the Patient Liaison Group or are interested in becoming a member you are welcome to contact us. The Chairman of the group is Carol Leach. She can be contacted by:

  • Telephone: 01279 464788
  • Email: clcommunications2000@yahoo.co.uk
    Please note: this email address is for patient group correspondence only and not for any other enquiries.
  • Post: Patient Participation Group, c/o South Street Surgery, 83 South Street, Bishop’s Stortford, Herts, CM23 3AP

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South Street

  • Monday
    08:00am to 05:30pm
  • Tuesday
    08:00am to 05:30pm
  • Wednesday
    08:00am to 05:30pm
  • Thursday
    08:00am to 05:30pm
  • Friday
    08:00am to 05:30pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED

Bishop's Park

  • Monday
    08:00am to 01:30pm
    02:00pm to 08:30pm
  • Tuesday
    08:00am to 01:30pm
    02:00pm to 06:30pm
  • Wednesday
    08:00am to 01:30pm
    02:00pm to 06:30pm
  • Thursday
    08:00am to 01:30pm
    02:00pm to 06:30pm
  • Friday
    08:00am to 01:30pm
    02:00pm to 06:30pm
  • Saturday
    08:00am to 11:00am
    Pre-booked appointments
  • Sunday
    CLOSED
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